FAQ
📖 Frequently Asked Questions
Your questions, answered. Clean skincare made simple.
✨ ABOUT THE BRAND
What is Prosperity Self Care Essentials?
Prosperity Self Care Essentials is a Black-owned, woman-founded skincare brand. We offer Certified Organic and Certified Natural skincare products made in Europe, specifically designed to support melanin-rich and sensitive skin.
Are your products cruelty-free and vegan?
Yes! All of our products are cruelty-free. Many are also vegan check the individual product pages for details.
Where are your products made?
Our products are manufactured in Europe (Riga, Latvia) to meet strict EU skincare safety standards.
🧴 PRODUCT QUESTIONS
Are your products good for sensitive or acne-prone skin?
Yes. Our formulas are designed to be gentle yet effective. Free from harsh chemicals like sulfates, parabens, or artificial fragrances. Making them ideal for acne-prone and sensitive skin types.
Do your products help with hyperpigmentation or dark spots?
Yes! We offer targeted solutions like our Natural Retinol Alternative Oil and Botox-Like Peptide Serum, which are designed to visibly reduce dark spots and improve overall skin tone.
How long before I see results?
Most customers notice improvements within 1 week, but consistent use over 2–4 weeks yields the best results.
Are your ingredients organic?
Yes. Many of our formulas are Certified Organic or Certified Natural, and we only use clean, non-toxic ingredients. Certifications are listed on the individual product pages.
📦 SHIPPING & RETURNS
Where do you ship from?
All orders ship from our U.S.-based fulfillment center.
How long does shipping take?
Orders are processed within 1–2 business days. U.S. shipping usually takes 5-7 business days after processing.
Do you offer international shipping?
Not yet. At this time, we ship within the United States only.
What’s your return policy?
We do not accept returns on opened products. If your order arrives damaged or incorrect, contact us at prosperityselfcare@gmail.com within 7 days so we can assist.
🛍 WHOLESALE & RETAIL INQUIRIES
How do I apply for wholesale access?
Visit our Wholesale Access Page to apply. You’ll find details on our retail program and how to request a password.
Do you provide testers or samples for retailers?
No, not currently.
📬 GENERAL CONTACT
Still have questions?
We’re happy to help. Reach out via our Contact Page or email us directly at prosperityselfcare@gmail.com.